Top 10 RPA Use Cases in Banking Industry | Bellurbis
  • They wanted to keep their customers attentive, engaged and loyal through  personalized offers & promotions according to the users’ behavior, demography,  past purchase experience etc.
  • They also wanted a platform where they can track their ROI on marketing  campaigns.
  • They wanted to reach out to a wide audience by exploring new channels for which  they needed mobility presence.

Our team proposed and then designed/developed Customer Engagement Platform  which has the following components:

  • Admin Web Portal
  • Android Mobile Application
  • iOS Mobile Application
 
Following components were delivered
  • Customer Segmentation
  • Campaign
  • Personalized Offers
  • Reports & Analytics
  • Proximity Marketing with GPS + Beacons

Higher Education

Our Client is a multi-award winning and internationally recognized university in Melbourne. This project is to support their Peoplesoft platform. Key highlights of project:

  • 24/7 support with production and non-prod systems.
  • Maintain and run the end-to-end HCM PeopleSoft.
  • Small enhancements from requirement to development to implementation.

Utility

As part of this project, customer’s existing customer care and billing system (CC&B) needs to be modified to include some
of the key features related to Tenant registration, agent registration, change of tenant and corresponding processing. Key
points:

  • End-to-end project responsibility from requirement to implementation
  • Development on Fusion middleware stack with multiple integration touch points via Oracle Service Bus (OSB).
  • Remote execution – Including requirement analysis, development and support

Banking and Finance

Experience in design, development, customization, implementation and support on Oracle Banking Platform (OBP). Our team has been at the center of one of the largest transformation program for one of the tier-I bank in Australia. Key
highlights of project:

  • Multi year transformation project including legacy data migration, upgrades and fresh implementation.
  • Implementation of a completely new digital bank. Zero defect in hyper-care.
  • Implementation of origination platform for retail banking which is being used Australia wide by approx. 3500-4000
    frontline and back-office users.

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